
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
You can fill in the enquiry form on this website and a villa representative will be in touch. The villas are also listed with most online and offline travel agents such as Airbnb, VRBO, HomeAway, Booking.com, Agoda, Expedia etc.
Alternatively simply email us at Reservations@LimeSamui.com
When you stay at Lime Samui, the following is included in your rate:
2-way Airport Transfers
Daily Buffet Breakfast
A full staff including an English speaking villa manager, housekeepers, a private chef and driver.
High speed fibre optic wi-fi
Use of villa equipment such as kayaks and mountain bikes
Towels, linens and toiletries
Like most villas in Thailand, the cancellation terms are fairly strictly, especially if you need to cancel at short notice. As a general rule if you cancel with more than 30 days notice we will give you a full credit to rebook within a year. If less than 30 days notice the rental payment will be forfeited, although we are always flexible and that has never actually been enforced. Covid tested cancellation terms to the limits and at Lime Samui we are proud to say that not a single guest lost money and all stays were rebooked.
Like hotels, our pricing varies according to the time of year and we can always advise on nightly pricing and whether we might be able to offer better pricing if you can tweak your dates slightly.
Dates vary each year, but as a general guide:
Low Season - Jan-Mar (excluding CNY), after Easter until 30 Jun, then Sep to early Dec.
Shoulder Season - Jul-Aug & early Dec.
High Season - Easter and just before Christmas.
Peak Season - Christmas, New Year, Chinese New Year and Easter.
