
FREQUENTLY ASKED QUESTIONS
Guaranteed early check-in and/or late check-out can be confirmed in advance for an additional fee of 50% of one nights' rental, but if the villa is available we will normally offer a few hours free of charge.
You can fill in the enquiry form on this website and a villa representative will be in touch. The villas are also listed with most online and offline travel agents such as Airbnb, VRBO, HomeAway, Booking.com, Agoda, Expedia etc.
Alternatively simply email us at Reservations@LimeSamui.com
Standard check-in time is 3pm and check-out time is 12pm, but we'll always be as flexible as possible and can normally allow you to arrive earlier and/or leave later without charge.
Yes, we have rollaway single beds which can be added to the master bedrooms to allow up to 3 guests to sleep in the bedroom. We also have cots for our younger guests. Cots are complimentary and rollaway beds are charged at $50++ per night.
When you stay at Lime Samui, the following is included in your rate:
2-way Airport Transfers
Daily Buffet Breakfast
A full staff including an English speaking villa manager, housekeepers, a private chef and driver.
High speed fibre optic wi-fi
Use of villa equipment such as kayaks and mountain bikes
Towels, linens and toiletries
The normal minimum stay requirement is 3 nights, but this is reduced to 2 nights during low season and could be as high as 10 nights if staying over both the Christmas and New Year peak times. We're always flexible though and are happy to bend the rules to suit your preferred dates.
Like most villas in Thailand, the cancellation terms are fairly strictly, especially if you need to cancel at short notice. As a general rule if you cancel with more than 30 days notice we will give you a full credit to rebook within a year. If less than 30 days notice the rental payment will be forfeited, although we are always flexible and that has never actually been enforced. Covid tested cancellation terms to the limits and at Lime Samui we are proud to say that not a single guest lost money and all stays were rebooked.
Like hotels, our pricing varies according to the time of year and we can always advise on nightly pricing and whether we might be able to offer better pricing if you can tweak your dates slightly.
Dates vary each year, but as a general guide:
Low Season - Jan-Mar (excluding CNY), after Easter until 30 Jun, then Sep to early Dec.
Shoulder Season - Jul-Aug & early Dec.
High Season - Easter and just before Christmas.
Peak Season - Christmas, New Year, Chinese New Year and Easter.
